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New Google Shopping Features To Improve Customer Experience

Online shopping has meant that defecting from one brand to one of their competitors has never been easier, as finding another retailer can occur in a matter of seconds and in just a few simple clicks. Therefore the reputation and perception of your brand has never been more important and this is where customer reviews become key. Collecting the opinions of others has always been an integral part of the decision making process for purchasing a product or service and this has transcended to the online environment, where users seek the reviews of fellow online shoppers and use this to influence their decision.

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New Google Shopping Features To Improve Customer Experience

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